IT Team Lead & Support Engineer

Title IT Team Lead & Support Engineer
Salary £40k
Location City of London
Job Information

IT Support Engineer/Team Lead-Law Firm
Up to £40k + Benefits
City of London

H&R Talent are seeking a hands on, experienced IT Support Engineer for a Global Law firm based in the City of London on a permanent basis.

Day to day you will provide 2nd line user support and Team Lead in Managers absence. Troubleshoot and resolve problems and carry out basic administration on the telephone, email, DMS and other systems; support AV systems, audio & video conferencing; assist in a diverse range of other IT tasks and functions including relocating users, setting up and testing equipment, and diagnosing faults.

*2nd line user support throughout the day and become Team Lead when IT Manager
*Support all office applications including MS Office (including Word, Outlook, Excel, PowerPoint and Visio), Filesite/Worksite, and business systems (DTE, Equitrac, Omnipage, Deltaview, Acrobat).
*Basic user and group administration in Active Directory
*Technical support for AV systems; audio & video conferencing including setting up, monitoring and supporting conference calls and presentations.
*Basic telephone system admin (Avaya)
*Support and admin of Blackberry, Apple and other mobile devices
*Support for remote access systems including Citrix and VPN.
*Maintain user and asset records.
*Relocating, setting up and testing desktop equipment.
*In the absence of other UK IT staff, carry out 3rd line support under the guidance of IT staff in head office.

The ideal candidate will have extensive experience supporting internal users at Law firms.

If you are interested in working for a leading Law firm then please send your most up to date CV in Word format to Chris Roper at H&R Talent

Apply Now