A leading automation manufacturing company located in London is seeking an IT Support to join their team on a permanent basis.
Responsibilities:
Install IT workstations through software distribution, covering PC systems, laptops, operating systems, and company-specific software.
Offer basic-level support and management for network infrastructure.
Manage and provide support for IT equipment and phones used by all staff.
Oversee IT infrastructure and security across the organisation
Manage Active Directory, Exchange, Windows 10 / 11, and Office365, with 3rd line escalation when necessary.
Provide support for issues related to various Microsoft components.
Serve as the initial point of contact for troubleshooting and support for all IT issues.
Undertake IT supplier-related activities, including procurement.
Contribute to various IT projects, including the development of the company intranet and implementation of new systems.
Handle ordering and inventory control, including but not limited to IT and phone equipment.
Personal Skills:
Display a willingness to learn and adapt.
Demonstrate an interest in project work.
Exhibit problem-solving abilities and creativity.
Emphasise a team and service-oriented mindset.
Display flexibility and resilience in handling tasks and challenges.
Have optimal time management abilities and the capacity to prioritise tasks effectively.
Proactively approach responsibilities and tasks.
Showcase strong analytical skills.
Possess keen attention to detail and a logical mindset.
Exhibit excellent written and spoken English communication skills.
Qualifications and Experience:
Possess a degree in IT or Business with an IT focus.
Demonstrate the ability to analyse and effectively communicate data and software concepts.
Have a successful track record in managing projects within previous roles.
Previous experience in a similar role is desirable.