2nd/3rd Line Support Analyst

Title 2nd/3rd Line Support Analyst
Salary £35-£45k
Location City of London
Job Information

2nd/3rd Line IT Engineer


City of London

£37,000- £45,000 per annum


H&R Talent are seeking a 2nd/3rd Line IT Engineer for a leading Media company based in the City of London. You will be responsible for maintaining the infrastructure, being a technical lead to the team, final port of call for all technical issues within the company and mentor junior members of the team. You will be supporting approx. 500 users globally, with roughly 300 users based in the London office within a growing & expanding IT team of 7.

Key Technical Skills:

*Windows Server

*Active Directory & Group Policy

*VMWare ESXi 5.1 +

*Office 365

*Antivirus technologies

*Microsoft SQL Server

*HP SAN Storage


*Mac OSX (Largely Windows based but with some Mac based users).

Advantageous Skills (Not Essential;)

*Cisco Meraki

Cisco Networking

Veeam Backup

Mitel/ VoIP telephony

There is also a strong emphasis on providing excellent customer service to all end users and other business support functions, therefore the ideal candidate will be have excellent communications skills and able to build rapport will users at all levels within the company.

The hours of work are Monday-Friday 9am- 5:30pm.

If you are interested in this exciting and varied opportunity then please send your CV to Chris Roper at H&R Talent.

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