Desktop Support Analyst (Mac & Windows)

Title Desktop Support Analyst (Mac & Windows)
Salary up to £35,000
Location West End/Central London
Job Information

Desktop Support Analyst- (Mac & Windows)- £28,000- £35,000 per annum

Central London based

Permanent

H&R Talent are seeking a Desktop Support Analyst on a permanent basis for a Global Creative Communications Agency based in Central London.

Day to day you will provide 1st and 2nd line Mac & Windows support to 200 users with the largest number of users, approximately 140-150 users in London and the rest of the users globally. Technical environment is Mac (50%) and Windows (50%), the ideal candidate will be really proficient in supporting and managing Mac’s, as well as some previous experience of supporting Windows also. You will be working as part of a team of 5 reporting to the IT Manager, alongside a wider Shared Services team. All round general support will be provided on a day to day basis, and you will also be expected to take part in project work such as; deploying machines, migrating to Office365, deploying/ & re-imaging Mac environment etc.

Key Skills:

*Mac OSX 10.1

*Casper

*Adobe Creative Suite

*Office365

*Mobile Device Management (MDM)

*Windows 8.1

The hours of work are Monday to Friday 9am-5:30pm currently,however, extended coverage may be required from 8am-6pm, in which case a shift rota will run with the hours of 8am- 4:30pm and 9am- 5:30pm.

If you are interested in working with the latest technologies and a company that invests in its IT and staff then please send your most up to date CV in word format to Chris Roper at H&R Talent.

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