Desktop Support Analyst

Title Desktop Support Analyst
Salary £28,000- £35,000 per annum
Location West London/ Middlesex
Job Information

Desktop Support Analyst


West London/ Middlesex

£28,000- £35,000 per annum

Excellent Competitive Benefits: Private healthcare, employer pension contribution of 7%, 25 days’ vacation which increases with service to 30 days, Income Protection etc

 H&R Talent are seeking a Desktop Support Analyst on a permanent basis for a really exciting opportunity to work for a market leading Global company based in West London/ Middlesex. You will be responsible for providing day to day 2nd Line desk-side support to 125 users at their headquarters in West London as well as regional offices across Europe. You will be joining a team of 7, but forming part of a global IT team across Europe and Asia.


Key Technical Skills:

  • Windows XP/ 7, Apple iOS
  • Active Directory
  • Exchange
  • SCCM
  • Supporting & troubleshooting desktops, laptops, and related computer equipment
  • Support & configuration of desktop applications, user accounts, telephones and computer related equipment
  • Proven troubleshooting skills: TCP/IP, DHCP, DNS, VPN etc)

 Desirable but not essential:

  • VOIP
  • Vdi

 The successful candidate will be personable, friendly and possess excellent communication skills and have previous experience of providing face to face support. Some projects you may be involved in will include: Unified Desktop project to a single platform, as well as Cloud offerings, Windows 10 and Office 365 projects. Occasional travel may be required to their other offices across Europe. The hours of work are Monday to Friday 9am- 5pm.

 This is a fantastic opportunity to join a well-known company, a growing team and the opportunity to provide an excellent career path to grow and develop further.

 If you are interested applying then please send your most up to date CV in word format to Rebecca Doherty at H&R Talent.

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