IT Support Engineer- Investment Bank

Title IT Support Engineer- Investment Bank
Salary £45k per annum
Location Canary Wharf
Job Information

Title: IT Support Engineer
Salary: £45k per annum
Location: Canary Wharf

An IT Support Engineer position on a permanent basis has become available for an Investment Bank in Canary Wharf. You will be responsible for providing local Desktop support to the 75+ users in the London office along with the IT Manager supporting all the traders, VIP’s and senior management. There is a Helpdesk and IT operations in Moscow so you have the support and escalation if necessary to them and you will form part of a wider Global IT team spread globally across 9 offices with a combined user base of 500 and an IT department of 100.

You will be required to have excellent knowledge of working environment of investment bank/trading/hedge fund professionals and the ability to work in a fast pace, busy environment and so the ability to think on your feet and have excellent interpersonal skills is essential to this position.

Key Technical Skills:
• Windows 10, Office 365
• Windows 2016 Server, Active Directory
• Hands on 1st/2nd line experience
• Front office experience (Bloomberg market data, Fidessa, IPC telephony)
• Mobile telephony management
• Hardware support (PC/Laptop/Printers)
• AV Support (Teams)
• Basic networking knowledge
• Payment and reporting terminals (Bank-client) support
• Warehouse management

Desirable not essential
• Office relocation/desk move experience
• Project Management experience
• Experience in supporting applications specific to investment banks/hedge funds operations is a plus
• Microsoft certification is a plus.

If you are interested in this excellent and varied job opportunity then please complete this application with your up to date CV.

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