Mac Support Engineer- Global Creative Agency

Title Mac Support Engineer- Global Creative Agency
Salary £30- £35k per annum
Location Camden, North West London
Job Information

Title: Mac Support Engineer
Salary: £30- £35k per annum
Location: Camden, North West London

A Mac Support Engineer position has become available for a Global Creative Agency based in Camden, London on a permanent basis. You will be supporting roughly 350 users across London, New York and Europe, in an IT team of 3, your role will be an all-round role and providing Deskside/ 2nd line support as well as remote support to users based outside of the UK. You will be working in a predominantly Apple Mac environment (80- 90%) and the rest supporting Windows based users.

Key Technical Skills:
•    MAC OS X 10.9-10.13
•    Apple remote desktop
•    Windows 0S
•    Active Directory
•    Office 365
•    Adobe Creative Suite
•    Mobile devices: iPhone, iPad through MDM
•    AV Equipment

Desirable:
•    Dropbox for Business
•    Apple Profile Manager
•    Jamf
•    Mac certified

Personal Skills:
•    Outgoing
•    Confident
•    Driven
•    Friendly
•    Professional
•    Team player

You will be required to have excellent all-round experience supporting Mac OS X and Office 365, as well as experience supporting: Windows Server, Exchange and Active Directory. Other experience will include basic network troubleshooting with switches & network print solutions, good experience with Mobile devices and tablets using MDM.

If you are interested in this excellent and varied job opportunity then please complete this application with your up to date CV.

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