Senior 2nd Line Engineer- Growing MSP
|Title||Senior 2nd Line Engineer- Growing MSP|
|Salary||£30- £32k per annum|
Title: Senior 2nd Line Engineer
H&R Talent are seeking a Senior 2nd Line Helpdesk Engineer on a permanent basis for an expanding company based in Brighton. This role will predominantly be office based where you will be responsible for providing remote, phone and email support to a wide variety of clients, although more helpdesk based you will be expected to have a strong technical background providing support across a wide variety of technologies and skill-sets. Day to day you will be responsible for resolving tickets, from 1st -2nd line and some 3rd line support, as well as working to SLA’s and meeting in-house KPI’s. This would be very well suited for someone who has a thirst for knowledge and drive for progression.
On a personal level you must possess excellent communication skills and have the ability to liaise with a wide range of clients in a professional and friendly manner, as well as being a good team player.
If you are interested in this excellent and varied job opportunity then please complete this application with your up to date CV.