IT Support Technician

Location Bexleyheath
Discipline: Infrastructure & Support
Job type: Permanent
Salary: £27k per annum

​A Leading Solicitor's are seeking a motivated and enthusiastic IT Support Technician to join their IT team on a permanent basis. Working hours from 9am-5.30pm, Monday to Friday and the role will be based on Bexleyheath. Once you are settled into the role there will be hybrid working. This position will need occasional cover to their two other sites in Dartford and Orpington so you would need to have your own car and drivers license.

ABOUT THE COMPANY

The firm is included in The Legal 500 amongst the largest firms in the country. They have been awarded the quality mark necessary for public funding work in the specialist areas of family law. Since June 2004 the firm has held Lexcel accreditation, making it one of the few firms in England and Wales to acquire The Law Society's standard of excellence in practice management, file management and client care. They are committed to equal opportunity, promoting and developing staff through ongoing training and regular appraisals.

ABOUT THE ROLE

They are seeking an IT Support Technician to join a growing IT department to help support their user base and develop skills in managing network/servers. Supporting 70+ users over 3 sites, responsibilities will be:

  • Desktop support including Office 2019 and in-house systems

  • Helping resolve 1st/2nd line support requests

  • Documentation of procedures

  • Helping to maintain the existing network

  • Helping to manage the backup of server and system data

  • Working with other members of the IT team on key projects

Skills Requirements:

  • Knowledge of Server 2012/2019 and the various roles

  • Experience of working with Exchange 2019

  • DHCP

  • DNS

  • Active Directory

  • VOIP experience desirable

  • Virtualisation Administration Experience (preferably vSphere)

  • Any experience with Backup/Restore process

  • Networking knowledge advantageous

Person Specification:

  • Ability and willingness to keep abreast of new IT developments

  • Ability to stay calm under pressure

  • Ability to work to short deadlines

  • Willingness to work extended hours when necessary

  • Able to multi task

  • Must have clean driving licence and car as you will travel across sites

PERKS & BENEFITS

  • 25 days Holiday plus Day off for Birthday

  • Pension

  • Employee Assistance Programme

  • Free Eye Tests

  • Access to Optional Healthcare Cashback Scheme

  • Staff Discounts on Legal Services