IT System Administrator

Location Stoke-on-Trent
Discipline: Infrastructure & Support
Job type: Permanent
Salary: up to 45K per annum

A well-established global transportation and logistics company located in Stoke-on-Trent is seeking an experienced IT System Administrator to join their team on a permanent basis with Hybrid working. This role is ideal for someone who has experience in handling system servers across an organisation and can exhibit good communication and partnership skills within the team.

About the Company

The company designs and implements innovative logistics and material flow systems with trend-setting ergonomic work places and processes that offer their customers sustainable competitive advantages. They have the decisive key elements under one roof: the logistics design, the information and control technology, the mechanics design and mechanics production, as well as the functional responsibility to act as general contractor for logistics. They build customer loyalty by offering individual service and operator models that exactly match the requirements of their customers. Moreover, a comprehensive coverage of the entire project cycle is the best way to continuously develop existing logistics modules and innovate according to the market needs. They are a strong partner for highly automated logistic systems. From planning to realisation and up to maintenance, their teams are far more than just mechanics, electronic technicians and IT specialists - follow the best and join their high-tech systems which are professional and perfectly equipped with full power for finding the best solutions.

About the Role

The IT System Administrator will be responsible for handling the overall second level IT support to users, provide efficient resolutions with third party vendors, and monitor the server systems across the company ensuring its smooth workflow.

Role responsibilities:

  • Provide operational administration and configuration support for their highly available server landscapes

  • Operate as the second level support for trouble-shooting issues in the area of servers, storage and network.

  • Monitor, configure and maintain server and storage hardware.

  • Execute error analyses of various server systems on a regular basis

  • Manage problem resolution with third party vendors (Microsoft, HPE, vmware)

  • Work independently and with authority to make decisions for best operational results, balancing proactive and reactive system monitoring activities.

  • Exhibit strong customer service, communication and partnership skills - internally and externally.


  • Relevant degree in an IT related discipline (Computer Science, Information Technology or similar)

  • Experience with productive systems in the Windows server and hardware environment, preferably in a 24/7 operation.

  • Deep understanding of Window Server OS

  • Working knowledge of virtualisation environments, storage infrastructures as well as backup solutions

  • Proven experience of Active Directory Services, DNS, DHCP and Group Policy Management.

  • Knowledge of Microsoft failover clustering and remote desktop services preferred

  • Ability to work successfully as part of a team in an employee-friendly shift model

  • Ability to travel locally and internationally

What they offer you:

  • Company bonus program

  • Pension plan

  • Social benefits

  • Top equipment

  • An appreciative work environment: flat hierarchies, personal culture, trust and respect

  • Development opportunities: training, further education and talent factory

  • Security: family business and future-proof industry

  • Challenges: multifaceted tasks, high-tech and innovative ideas


  • Salary is up to £45K depending on skills and experience.