Senior IT Engineer - VMware- AWS/Azure

Location London
Discipline: Infrastructure & Support
Job type: Permanent
Salary: 40- 50k per annum

H&R Talent have a fantastic opportunity for a Senior IT Engineer to join a leading Central London Law firm on a permanent basis. This will be a position split between project work and BAU, with VMware update from 5.5 to 6.5 and also setting up Azure/AWS as a DR for the VMware estate. 

This position is central to the support of their fee-earners, the business and infrastructure.

Key tasks:
• Resolve, update, escalate, log and close helpdesk support calls, dealing with users over the phone, e-mail, remote and face to face
• Desk-side support (Windows 10/Office 365/Legal Applications)
• Configuration and administration of the network for all sites 
• Installation and support of server, network, PC, mobile hardware & software for all sites 
• General end-user support
• VMWare & Veeam – configuring and setting up VMs on Hosts. Monitoring and maintaining the VMWare estate. Experience with Veeam backup and restore
• Azure/AWS – Setting up Azure/AWS as DR/Site Recovery from VMWare Estate
• Windows Server build and configurations

• VMware Certified Professional (VCP) – Preferable
• Microsoft Certified Solutions Expert (MCSE) - Preferable
• ITIL Foundation - Preferable

Person Specification:
• Well presented with excellent communication skills
• Strong customer service skills
• Capable of taking initiative and developing solutions to any issues encountered, liaising with colleagues as necessary
• Flexible and enthusiastic self-starter
• Able to work alone as well as within a team
• Attention to detail and accuracy

• Private healthcare 
• Life Insurance (4 x Basic Salary)
• Contributory Pension
• Reduced Gym membership
• Season ticket loan
• Discretionary bonus