Senior IT Support Specialist

Location West Sussex
Discipline: Infrastructure & Support
Job type: Permanent
Salary: 60k per annum

​We have an exciting opportunity come up at a High Performance Computing Global Organisation on a permanent basis that is searching for a talented individual who is looking for a new challenge in an organisation that offers excellent training and progression. The company and their data center is located in Surrey, the south east of England however you have the flexibility to work in a hybrid capacity if commutable to Surrey otherwise you can be fully remote.

This role requires a proven track record across a wide range of activities connected to an HPC and Cloud environment. Your primary responsibilities will be to improve and develop our systems, technology and infrastructure, alongside providing third line technical support. Additionally, you will be expected to mentor and coach junior members of the team.

This is an organisation that highly encourage the contribution of ideas and drive in the generations of new concepts and solutions to maintain our outstanding leadership position for technology and service delivery in the marketplace.

KEY RESPONSIBILITIES:

  • Incident management

  • Problem management

  • Change management

  • Documentation management

  • Project management

  • Continual service improvement

  • Service monitoring

  • Automation

SKILLS AND QUALIFICATIONS:

  • A strong understanding of Linux administration in an HPC environment

  • A good knowledge of ITOps disciplines and practices, including scripting

  • Virtualization knowledge and experience

  • Experience and interest in Openstack is highly desirable but not essential

  • Cloud administration experience

  • A passion for technology and enthusiasm for analytical and problem-solving challenges

  • An enthusiastic attitude towards learning and flexibility to adapt to new challenges or changes in direction

  • The ability to define and manage project deadlines

  • The ability to balance workloads across a wide variety of projects

BENEFITS:

  • A competitive salary and bonus scheme

  • Flexible holiday allowance

  • Pension scheme

  • Private healthcare & dental and financial wellbeing assistance

  • Local discounts and incentives