Senior IT Technician

Location Bromley
Discipline: IT Support, IT Infrastructure & Support, Network Engineering
Job type: Permanent
Salary: £up to 36K per annum

A Prestigious School located in Bromley is seeking a Senior IT Technician to be part of their team on a permanent basis. The ideal candidate for this role is someone who has good interpersonal skills and technical skills to handle the overall IT processes across the organisation.

About the Organisation

The academy is a highly selective girls’ state secondary school with a co-educational Sixth Form. The academy is a hard working, fun and caring school with a passion for learning, personal development and an outstanding record of achievement. Students in this school achieve the highest academic standards whilst also benefitting from exceptional pastoral care.

They are a diverse and inclusive school with a wide catchment area. They pride themselves on an excellent range of extracurricular opportunities to complement the academic courses. Their students are bright and happy young people who enjoy being at school, each bringing unique talents to the community. Their lessons move at a fast pace and students are routinely challenged in their thinking.

About the Role

They are looking for a Senior IT Technician that is confident, resilient and functions well as part of a team. This role requires having excellent communication and interpersonal skills, has a 'can-do' attitude, highly organised and must have the ability to work under pressure in order to meet deadlines.

Responsibilities:

  • To be responsible for the entire lifecycle of the school’s information technology, from core infrastructure to technology-enabled teaching and learning

  • To lead the local IT support team in providing a highly responsive support service tailored to the individual and collective user needs 

  • To support the Digital Strategy Lead in ensuring IT systems enable the school to realise its pedagogical objectives

Leadership

  • To provide regular reports to the Senior Leadership Team on the effectiveness of systems and age of devices to facilitate refresh planning

  • To plan the work of the IT Technician(s), recognising their strengths and areas of expertise and to produce documentation for all procedures.

  • To create a professional work environment and ethos within the IT support team

  • To undertake regular meetings with the IT team to review their professional development and ability to meet all aspects of their work

  • To provide appropriate support and training to maintain an effective service

  • To assist with the recruitment and training of new IT staff 

Network Infrastructure

  • To develop systems and resources to implement school policy and to enhance learning

  • To take overall responsibility for ensuring that the school network is managed, monitored and maintained, so it operates efficiently and effectively, anticipating and rectifying likely difficulties wherever possible

  • To oversee the design and implementation of systems for backup, validation and restoration of systems and data

  • To oversee the design and implementation of technical measures that ensure compliance with the policies, particularly in terms of security, licensing and data protection

  • To ensure that the school has licenses for the software in use at the time and maintain documentary proof of this

  • To oversee the creation, implementation and monitoring of procedures for user and file maintenance and other administrative tasks

  • To ensure the network is secure at all times and that staff and pupils have access only to appropriate areas of the network

  • To design, specify, procure and install hardware and software that support learning, administration and other functions of the school

  • To manage various school-wide support and network management software 

Financial Management

  • Assist Finance and SLT with budget and refresh planning

  • To be responsible for day-to-day ordering, procurement and asset management of IT equipment, cabling, software and consumables in line with financial policy and guidance

General

  • To adhere to organisational policies and procedures

  • To ensure compliance with the Health and Safety at Work Act 1974

  • As guided by the Data Protector Officer, ensure compliance with the GDPR 2018

  • To show commitment to the Academy’s Equal Opportunity Policy

  • To strive to develop IT within the Academy to aid teaching and learning

Flexibility

  • This role is not intended to be all-inclusive and they require the ideal candidate to be flexible and show initiative

  • May be required to perform other related duties within the pay grade to meet the ongoing needs of the school

  • Any other duties as deemed necessary by the Director of Operations or the Principal 

  • This role will be expected to attend UL cluster meetings periodically; therefore, an element of travel is required within this role 

Requirements:

  • All duties associated with this role require the highest standards of professionalism at all times in terms of manner, conduct and appearance. 

  • This role also demands high levels of literacy competency as all written communication must be in Standard English.