Infrastructure & Support
IT infrastructure refers to the hardware, software, cloud and network resources in existence or operation within a business to provide employees and customers with a working environment. Managing this environment is no small feat, with datacenters, suppliers and third parties to govern.
Job roles relating to this kind of work will usually have a job title such as:
Systems Engineer/Administrator/Architect
Third Line Engineer
Infrastructure Analyst/Engineer/Administrator/Architect.
Qualifications are not usually necessary, but experience within the field is mandatory. Suitable candidates may have completed Microsoft Certificates (MCP, MCSA, MCSE) or Linux equivalents. PRINCE II for managing projects, as well as ITIL, are usually desirables.
Assisting the Infrastructure Team is IT Support. IT Support teams take calls from users within a business or via a Managed Service Provider (MSP) to assist with day to day issues. This team may also provide a method via which to report any infrastructure problems, so the teams work closely together.
These kinds of roles can be an entry into the Tech industry for some, so no skills are necessary for entry-level positions, but the candidate should demonstrate basic skills in troubleshooting. As the helpdesk role becomes more senior, so does the skillset.
Job roles relating to an IT Support Desk will usually have a job title such as:
1st Line Support Engineer/Analyst
Junior Support Engineer
2nd Line Support Engineer/Analyst
Senior Support Engineer
Support Engineer
Candidates may have completed certifications to qualify their skillset, including ITIL, Microsoft (MTA, MCP), Linux, Apple or otherwise.
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Northallerton Permanent
ICT Service Desk Analyst
up to 26,467.53 per annum plus excellent benefits depending on skills and experience.
A Leading Home Provider located in Northallerton is seeking an ICT Service Desk Analyst to be part of their team on a permanent basis with Hybrid ...
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Pembridge Permanent
IT Service Delivery Technician
up to 32k plus bonus depending on skills and experience
A Global Manufacturer based near Pembridge, Herefordshire is seeking an IT Service Delivery Technician to be part of their team on a permanent bas...
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Henley on Thames Permanent
IT Support Engineer
up to 30k depending on skills and experience
A Luxurious Watchmaker located in Henley-on-Thames is seeking an IT Support Engineer to be part of their team on a permanent basis. ABOUT THE COMP...
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City of London Permanent
Technical Services Engineer
up to 40k per annum depending on skills and experience
A Digital Engagement Platform located in Central London is seeking a Technical Services Engineer to be part of their team on a permanent basis. AB...
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Newcastle-under-Lyme Permanent
Network Support Engineer
up to 45k per annum depending on skills and experience
A national charity located in Newcastle-under-Lyme is seeking a Network Support Engineer to be part of their team on a permanent basis. ABOUT THE ...
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Kent Permanent
IT Support Officer
up to 30K per annum depending on skills and experience.
A Global Charity located in Manston, Kent is seeking an IT Support Officer to be part of their team on a permanent basis. This will be 4 days a wee...
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Cheshire Permanent
Azure DevOps Engineer
up to 70k per annum depending on skills and experience.
A global financial compliance company located in Cheshire is seeking an Azure DevOps Engineer to join their dynamic team on a permanent basis with ...
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London Permanent
Senior Site Reliability Engineer
85K - 91K
This global financial services firm contributes to the stability of the financial markets. They help clients cut through complexity and mitigate r...
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City of London Permanent
Senior Platform Engineer
65K - 88K
This leading financial services company provides payments platform enabling solutions including virtual accounts and digital banking.They are cur...
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Brighton Permanent
Senior IT Technician
27,851 to 34,723 depending on skills and experience
A Prestigious Academy located in Brighton is seeking a Senior IT Technician to join their team on a permanent basis. The ideal candidate is someone...
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Sheffield Permanent
IT Systems Support
up to 28K plus bonus depending on skills and experience
A Global Medical Consultancy Company located near Sheffield is seeking an IT Systems Support to join their team on a permanent basis with Hybrid wo...
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London Permanent
Site Reliability Engineer (Applications)
Package is up to 300k depending on skills and experience
An amazing Global Investment Client of ours located in Central London are looking for a Site Reliability Engineer to join their team on a permanen...
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