Infrastructure & Support
IT infrastructure refers to the hardware, software, cloud and network resources in existence or operation within a business to provide employees and customers with a working environment. Managing this environment is no small feat, with datacenters, suppliers and third parties to govern.
Job roles relating to this kind of work will usually have a job title such as:
Systems Engineer/Administrator/Architect
Third Line Engineer
Infrastructure Analyst/Engineer/Administrator/Architect.
Qualifications are not usually necessary, but experience within the field is mandatory. Suitable candidates may have completed Microsoft Certificates (MCP, MCSA, MCSE) or Linux equivalents. PRINCE II for managing projects, as well as ITIL, are usually desirables.
Assisting the Infrastructure Team is IT Support. IT Support teams take calls from users within a business or via a Managed Service Provider (MSP) to assist with day to day issues. This team may also provide a method via which to report any infrastructure problems, so the teams work closely together.
These kinds of roles can be an entry into the Tech industry for some, so no skills are necessary for entry-level positions, but the candidate should demonstrate basic skills in troubleshooting. As the helpdesk role becomes more senior, so does the skillset.
Job roles relating to an IT Support Desk will usually have a job title such as:
1st Line Support Engineer/Analyst
Junior Support Engineer
2nd Line Support Engineer/Analyst
Senior Support Engineer
Support Engineer
Candidates may have completed certifications to qualify their skillset, including ITIL, Microsoft (MTA, MCP), Linux, Apple or otherwise.
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London Permanent
Service Desk Analyst
40k per annum
An International Property Company are looking for a new Service Desk Analyst to work with a highly motivated team in a commercially focused, and b...
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City of London Permanent
End User Computing Team Lead
100k per annum
A Highly-Innovative Global Commercial Bank have a newly created position for an End User Computing Team Lead to join their team on a permanent bas...
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Surrey Permanent
Senior DevOps Specialist
up to 70k per annum
We have an exciting opportunity come up at a High Performance Computing Global Organisation on a permanent basis that is searching for a talented ...
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Surrey Permanent
OpenStack Platform Product Owner
up to 70k per annum
We have an exciting opportunity come up at a High Performance Computing Global Organisation on a permanent basis that is searching for a talented ...
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Surrey Permanent
High Performance Computing Engineer
up to 70k per annum
We have an exciting opportunity come up at a High Performance Computing Global Organisation on a permanent basis that is searching for a talented ...
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South West London Permanent
IT and Data Officer
25k per annum
An Independent Charity based in SW8 London is seeking an IT and Data Officer to join their team on a permanent basis. You will be responsible for ...
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London Permanent
Infrastructure Support Analyst
up to 75k per annum
A Global Investment Management Company based in Central London is seeking an Infrastructure Support Analyst to join their Infrastructure team on a...
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City of London Permanent
IT Support Analyst
24150
A World-Class Learning Institution based in Central London is seeking an IT Support Analyst to join their IT team on a permanent basis. You will p...
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City of London Permanent
Second Line Support Technician
35k per annum
A Leading Charity based in City of London is seeking a Second Line Support Technician to join their IT team on a permanent basis. You will develop...
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Feltham Permanent
IT Infrastructure Analyst
50k per annum
A Leading Global Retailer based in Feltham is seeking a 2nd Line IT Infrastructure Analyst to join their IT team on a permanent basis. You will pr...
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City of London Permanent
IT Support Analyst
up to 40k per annum
A Prestigious Law Firm based in the City of London are seeking a motivated and enthusiastic IT Support Analyst to join their IT team on a permanen...
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City of London Permanent
IT Service Delivery Manager
110k per annum
A Highly-Innovative Global Commercial Bank have a newly created position for a IT Service Delivery Manager with a focus on Applications & Infr...
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