Application Support Specialist

Location Coventry
Discipline: Software Design and Application Development
Job type: Permanent
Salary: 55k per annum

​A Global Motorsport Manufacturing Company based in Coventry is seeking an Application Support Specialist to join their team on a permanent basis. This position will be specialising in Material/Manufacturing (SAP MM/PP) module enhancements from customer requirement gathering, detailed analysis, solutions, configuration, testing, documentation and user training based on defined timeline.


This company is a privately held, global enterprise supplying engineered components, systems and services to the automotive industry. Their core competencies include the development and manufacture of complex mechanisms and body hardware, suspension systems and body structural components as well as the design, engineering and development of light weight composite automotive systems. They have a comprehensive development team supporting company's manufacturing divisions while also providing contract engineering services to a variety of outside customers. Their engineering has design, analysis, electronics, vehicle dynamics and testing capabilities and closely collaborates with in-house prototype and tooling enabling a highly efficient product development process. Also, develops products for major automotive OEMs and a growing number of niche vehicle manufacturers.


This role acts as the first & second line of support of SAP system and company's proprietary software (web apps + Inventory Management system), able to escalate issues to IT Technical/development teams if required .

Key Responsibilities:

  • Facilitate the implementation and support of SAP MM/PP for all the divisions/plants corporation wide

  • Interpret, validate customer/business process requirements; perform detailed analysis of complex business process requirements; identify gaps and provide appropriate solutions; design, customize, configure and test the solutions in MM/PP areas with integrations with other SAP modules and legacy systems

  • Provide training to users from various departments to ensure their understanding of the systems/processes/functions that they are required to use

  • Proficient in Standard PO and PSA (Purchasing scheduling agreement) processes and configuration in SAP

  • Proficient in investigating receiving variances and has the ability to explain why & where the variance is coming from

  • Co-ordinate with FICO to ensure all material characteristics are available and passed over to COPA

  • Support purchasing and material department with their daily activities and issues from material planning, scheduling, purchasing, receiving to invoicing and payment

  • Great understanding of SAP PP in order to support the following business processes in discrete manufacturing industry: BOM, routing, MRP, planned/production orders, planning (scheduling, capacity planning, confirmation), make to order production, and support divisions/plants with day to day issues

  • Help to develop and implement “best practices” to ensure the most “optimum” process/operation cross divisions/plants

  • Review submitted requests for changes; evaluate what if any impact it may have to other customer programs, processes, departments or divisions; provide functional/technical documents for customization/development and user manual; complete deployment with testing and user training

  • Provide support for other legacy systems and processes

  • Perform other duties as deemed necessary by Business Solutions Manager

Basic Requirements:

  • University degree

  • Relevant SAP Functional and/or Academy Training/Certification

  • Minimum of 5 years experience in a production support role

  • Experience in automotive industry is preferred

  • SAP S/4 Hana experience an asset

  • Extensive knowledge of SAP MM and its integration with PP, PM, QM

  • Knowledge of accounting and costing is a benefit

  • Familiar with mass data loading and update using standard SAP functions including LSMW experience

  • Familiar with Automotive EDI – 862, 830, 810, 850,997, 856 is an asset

  • An individual performer possesses strong analytical and problem solving skills

  • A good team player with excellent communication and organization skills