A growing Fintech Company are seeking a qualified, motivated individual to join their company as an Infrastructure Analyst. As part of the information technology team, you maintain a high-level understanding of the technology infrastructure, capabilities, and forecasting. This is a highly technical role, and the ideal candidate has considerable education and experience in IT, possesses strong organisational and problem-solving skills.
Duties and Responsibilities:
Provide internal support to users
Diagnose and resolve problems through evaluative judgment, troubleshooting and analysis
Perform support and administration activities on a variety of IT hardware, software applications
Monitor and maintain Azure and on-premise resources on a periodic basis
Provide user support for mobile devices, tablets, and other business technology
Create and implement plans for technology migrations and upgrades
Create and maintain systems configuration documentation, including creating and maintaining test plans and recovery methods of all systems.
Requirements and Qualifications:
Bachelor's degree in computer science, information technology, or a related technical field
Prior professional experience in an IT environment, especially providing support to internal corporate users
Windows (AD, 365, Sharepoint, Group Policy)
Azure (IaaS, AD, Blob, Security Center)
Core Infra (VMware, DNS, Networking, Backup)
A good level of networking knowledge, from a troubleshooting and routing perspective.
Excellent problem-solving, organisational, and communication skills
Ability to multitask and provide high levels of support in a fast-paced environment