IT Manager

Location South West London
Discipline: Technology Management
Job type: Permanent
Salary: 65k per annum

​A global manufacture and design company based in Twickenham (with onsite parking included if required) are seeking an energetic and passionate IT Manager to join their team on a permanent basis.

They are looking for someone to ensure an effective IT deployment including infrastructure, desktop support and internal procedures in conjunction with global team as well as to support the business operations by ensuring effective software platforms consistent and compliant locally as well as within the global company structures.


  • Develop and deploy IT strategy supporting growth and overall business objectives in conjunction with US IT team to ensure compliance both locally and within global framework

  • Responsible for the development, management and continued maintenance of the company IT infrastructure across Europe and Australasia and keep in line with US corporate IT objectives, standards and integration requirements

  • Champion digital transformation and platform development as well as identifying digital ambassadors within the business to drive the change

  • Be the face of technology – Work with Heads of Departments and the Leadership Team to embed IT in the business and develop a technical roadmap that encompasses relevant areas of IT strategy

  • Build and develop an IT Team comprising of various roles and responsibilities and develop skills and share practices across direct reports and colleagues

  • Establish, implement and maintain information system and information security policies, procedure and controls in line with business and corporate objectives and in compliance with applicable statutory and regulatory obligations

  • Build, manage and oversee relationships with IT vendors and third party support providers including evaluating performance, value for money and ensuring user satisfaction levels are maintained

  • Build realistic IT budget projections, monitoring variances and making required adjustments for both Opex and Capex

  • Develop use of ERP system(s) to in conjunction with other teams

  • Evaluate and deploy suitable cybersecurity initiatives in conjunction with group IT colleagues

  • Update and maintain the Business Continuity & Disaster Recovery manual and procedures in regard to all IT aspects

  • Ensure the day-to-day/business as usual operations

  • Support both on site and remote working colleagues by providing internal technical and third- party solutions

  • Work with colleagues to manage and update/improve SharePoint and intranet content and capabilities

  • Maintain register of all users, licences and IT related contracts including renewal dates

  • Liaise and co-ordinate internal colleagues to ensure ‘good housekeeping’ protocols are followed in terms of file and data management and ensure compliance with company policies

  • Overseeing and attending meetings as required to ensure evaluate any IT related projects are appropriately scoped and costed

  • Maintain general systems access controls in conjunction with colleagues

  • Develop and enhance effective communication to train colleagues on company IT systems and procedures as well as initiate training manuals and internal newsletter content

  • Overall responsible for management and maintenance across the digital landscape encompassing but not limited to social networks, websites, domains and hosting partners including renewal dates and costs

  • Track, maintain and secure hardware, software and other digital assets across the company

  • Expect travel in the UK and overseas

  • Expect different time zone meetings in order to liaise with international colleagues

Key Attributes / Skills and Qualifications:

  • Leadership skills

  • Ability to communicate at all levels of the business and other stakeholders

  • Experience with managing projects/implementations

  • Negotiation and people management

  • Self motivating

  • Critical thinking and problem-solving skills

  • Planning and organising

  • Occasional evaluation of prospect acquisitions as due diligence of IT

  • Technically proficient for all Microsoft products and other everyday applications

  • Competent user of Sharepoint, Power BI and other associated reporting tools