IT Support

Location Buckingham
Discipline: IT Support, IT Infrastructure & Support
Job type: Permanent
Salary: up to £32-£35k depending on skills and experience

A leading automation manufacturing company located in London is seeking an IT Support to join their team on a permanent basis.


  • Install IT workstations through software distribution, covering PC systems, laptops, operating systems, and company-specific software.

  • Offer basic-level support and management for network infrastructure.

  • Manage and provide support for IT equipment and phones used by all staff.

  • Oversee IT infrastructure and security across the organisation

  • Manage Active Directory, Exchange, Windows 10 / 11, and Office365, with 3rd line escalation when necessary.

  • Provide support for issues related to various Microsoft components.

  • Serve as the initial point of contact for troubleshooting and support for all IT issues.

  • Undertake IT supplier-related activities, including procurement.

  • Contribute to various IT projects, including the development of the company intranet and implementation of new systems.

  • Handle ordering and inventory control, including but not limited to IT and phone equipment.

Personal Skills:

  • Display a willingness to learn and adapt.

  • Demonstrate an interest in project work.

  • Exhibit problem-solving abilities and creativity.

  • Emphasise a team and service-oriented mindset.

  • Display flexibility and resilience in handling tasks and challenges.

  • Have optimal time management abilities and the capacity to prioritise tasks effectively.

  • Proactively approach responsibilities and tasks.

  • Showcase strong analytical skills.

  • Possess keen attention to detail and a logical mindset.

  • Exhibit excellent written and spoken English communication skills.

Qualifications and Experience:

  • Possess a degree in IT or Business with an IT focus.

  • Demonstrate the ability to analyse and effectively communicate data and software concepts.

  • Have a successful track record in managing projects within previous roles.

  • Previous experience in a similar role is desirable.