IT Support Technician

Location London
Discipline: IT Support, IT Infrastructure & Support
Job type: Permanent
Salary: 30k per annum

A Global Scientific Consultancy are looking for a permanent IT Support Technician to join their team in Green Park, London. This will be a hybrid working position with Mondays and Fridays working from home/remotely with Tuesday, Wednesday and Thursday in the office.


The consultancy is dedicated in promoting sustainable utilization of natural resources through sound integrated management policies and practices. As a leader in this field, it has a long and highly productive history of designing and implementing integrated resource management systems in marine, estuarine, riverine and floodplain environments.

Their capability to service an extensive array of resource management needs is further extended through network of associations and collaborations with internationally acclaimed experts from academic institutions and other private organizations worldwide. It has also initiated the formation of several consortia which have been successful in gaining major resource management projects.


They are looking for an IT Support Technician for the IT operations of the consultancy. The project-based nature of work means that the role requires a dynamic individual with the capacity to problem solve.

The role will include installing and maintaining software and hardware on the premises including, setting up PCs and maintaining servers. Providing IT support to staff in the office and remote workers. Supporting the cloud-based systems such as Office 365 and MS Teams. Helping to develop systems and infrastructure to support the delivery of consultancy's projects. The projects that the consultancy works on also often involve the management of large datasets, so some experience in databases and data management would be desirable.

Required Experience and Skills:

  • At least 2 years’ experience in a similar and role, preferably with a relevant degree. Alternatively, a marine science graduate with an interest in IT may also apply

  • Good knowledge of Office 365 and Windows 10/11

  • Configuring and setting up PCs, laptops and printers

  • Diagnosing and resolving technical issues

  • Provide advice and IT support to users

  • Maintaining and patching servers and clients, they use both Windows and Linux operating systems


  • Managing datasets, database development (MS Access, MySQL) or knowledge of SQL

  • Some programming experience (VBA) also have some web-based systems on LAMP servers

  • Configuring Linux servers


  • Contributory Pension Scheme

  • Life Assurance

  • Healthcare Cash Plan

  • Hybrid Working Arrangements